Make sure to only select the serial code itself when copying and pasting the code into Native Access.

Make sure the code you are entering is 25 characters long.Ĭertain products include upgrade or crossgrade coupons, or provide an alternative download code for our Continuata Connect system, as part of the order fulfillment. Native Access accepts serial codes in a format of five 5-digit groupings of numbers and/or letters. There could be a few different things going on here - first, confirm that the product is encoded for Kontakt Player. If it is, double check the product serial code in your email, and verify that it matches what is in your My Products section on our website. Native Access isn't accepting my serial code, and I'm getting an error message when I try to register the product. All libraries available for Native Access installation include NKS encoding. You should see the library available in the sidebar to load into Kontakt, as well as in the Komplete Kontrol database. If you install directly via Native Access, it will automatically add the library to the Kontakt sidebar during this installation process. See this guide on how to verify your folder structure when setting the installation path. This usually occurs if you install via Continuata Connect, and haven't yet performed the final step to activate the library in Native Access and set the installation path. If a library is encoded by Native Instruments to work with the free Kontakt Player, then it sits in the Libraries tab and needs to be activated in Native Access to install the library into Kontakt, after downloading and extracting the content for the library to your system. This error message occurs in Kontakt when a patch from a Kontakt Player library is loaded via the Files menu instead of from the Libraries tab. I'm getting an error message that says 'This instrument belongs to a library that is not installed.' when trying to load a patch in Kontakt.

Libraries that are installed via Continuata Connect Which products can be installed via Native Access Check out the following articles for more information:ĬineSamples Product Compatibility & Version Chart Which products work with the NKS format/free Kontakt Player, and which ones require the full Kontakt?ĬineSamples has libraries that work in various Native Instruments programs.

Kontakt 5 add library native access